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AIK Banka
Department / responsible person: Service of development and management of direct channels
Contact email: e-commerce@aikbanka.rs
Contact number: 011/320/8743
Mobile banking: /
Year since e-commerce was offered
2015
Payment processor for e-transactions
Euronet Services
Payment gateway
NestPay, AllSecure
Does the merchant have startup costs for e-commerce
Connecting the web shop to the Payment Gateway requires the engagement of internal or outsourced programmers on the merchant's side. The bank, if necessary, can provide technical support in the connection process.
Does the merchant pay a monthly/annual e-commerce fee?
By agreement
Transaction processing fee
Up to 5%
3D security authentication
iFrame technology
Customizing the e-tailer's website with your own branding
Payment screen adjustments for smart devices
Plugins for integration with the most popular ecommerce platforms
API (connection of the bank's system with external systems)
Recurring payments
Saving the card for future payments at the e-merchant (Card on file)
E-merchant can refund transactions independently (via web interface)
Possibility of partial refund of a transaction
Enable payment in installments for buyers at the e-merchant
Loyalty schemes (cashback) in cooperation with e-traders
/
Additional fuctionalities and conditions
/
AllSecure
Department / responsible person: Zoran Tešić
Contact email: prodaja@allsecure.rs
Contact number: 381116149140
Mobile banking:
Year since e-commerce was offered
2012
Payment processor for e-transactions
AllSecure Payment Gateway
Payment gateway
AllSecure Payment Gateway
Does the merchant have startup costs for e-commerce
The merchant pays a one-time fee for setting up the system
Does the merchant pay a monthly/annual e-commerce fee?
Only in the case if the trader decides on a model in which there is a monthly fee for maintaining the system
Transaction processing fee
AllSecure defines a fixed amount per transaction, depending on the merchant's transaction volume, which is generally between 0.1 to 0.3 eur per transaction
3D security authentication
iFrame technology
Customizing the e-tailer's website with your own branding
Payment screen adjustments for smart devices
Plugins for integration with the most popular ecommerce platforms
(WooCommerce, Presta Shop, Magento 2, OpenCut)
API (connection of the bank's system with external systems)
Recurring payments
Saving the card for future payments at the e-merchant (Card on file)
E-merchant can refund transactions independently (via web interface)
(depending on the accepting bank, but technically supported)
Possibility of partial refund of a transaction
(depending on the accepting bank, but technically supported)
Enable payment in installments for buyers at the e-merchant
(depending on the accepting bank, but technically supported)
Loyalty schemes (cashback) in cooperation with e-traders
Additional fuctionalities and conditions
SDK for Android and iOS; Payout using Visa Direct; Access to the merchant portal - for transaction monitoring and the possibility of creating reports; Support for traders;
Banca Intesa
Department / responsible person: Department for payment solutions
Contact email: e-commerce@bancaintesa.rs
Contact number: 011 310 88 88
Mobile banking: App Store, Google Play, AppGallery
Year since e-commerce was offered
2007
Payment processor for e-transactions
NEXI
Payment gateway
NestPay
Does the merchant have startup costs for e-commerce
Free of charge
Does the merchant pay a monthly/annual e-commerce fee?
Monthly fee of 1,300 rsd, if the turnover is below 100,000 rsd
Transaction processing fee
From 1.10% to 2.80%
3D security authentication
iFrame technology
Customizing the e-tailer's website with your own branding
Payment screen adjustments for smart devices
Plugins for integration with the most popular ecommerce platforms
API (connection of the bank's system with external systems)
Recurring payments
Saving the card for future payments at the e-merchant (Card on file)
E-merchant can refund transactions independently (via web interface)
Possibility of partial refund of a transaction
Enable payment in installments for buyers at the e-merchant
Loyalty schemes (cashback) in cooperation with e-traders
Additional fuctionalities and conditions
IPS payment (QR show), Payment by "Pay by link" method
Chipcard
Department / responsible person: Uroš Milutinović
Contact email: uros.milutinovic@chipcard.rs
Contact number: +381 64 874 37 33
Mobile banking:
Year since e-commerce was offered
2017
Payment processor for e-transactions
Chipcard
Payment gateway
Payten
Does the merchant have startup costs for e-commerce
By agreement
Does the merchant pay a monthly/annual e-commerce fee?
By agreement
Transaction processing fee
By agreement
3D security authentication
iFrame technology
Customizing the e-tailer's website with your own branding
Payment screen adjustments for smart devices
Plugins for integration with the most popular ecommerce platforms
API (connection of the bank's system with external systems)
Recurring payments
Saving the card for future payments at the e-merchant (Card on file)
E-merchant can refund transactions independently (via web interface)
Possibility of partial refund of a transaction
Enable payment in installments for buyers at the e-merchant
Loyalty schemes (cashback) in cooperation with e-traders
Additional fuctionalities and conditions
Monri
Department / responsible person: Amer Rožajac
Contact email: amer.rozajac@monri.com
Contact number: 00387 66 676 853
Mobile banking: Ne
Year since e-commerce was offered
2016
Payment processor for e-transactions
NestPay, SIA
Payment gateway
Monri Payments d.o.o.
Does the merchant have startup costs for e-commerce
Free of charge
Does the merchant pay a monthly/annual e-commerce fee?
Free of charge
Transaction processing fee
0.5% per transaction volume, minimum fee 30 EUR
3D security authentication
iFrame technology
Customizing the e-tailer's website with your own branding
Payment screen adjustments for smart devices
Plugins for integration with the most popular ecommerce platforms
API (connection of the bank's system with external systems)
Recurring payments
(Enabled by Monri)
Saving the card for future payments at the e-merchant (Card on file)
E-merchant can refund transactions independently (via web interface)
Possibility of partial refund of a transaction
Enable payment in installments for buyers at the e-merchant
Loyalty schemes (cashback) in cooperation with e-traders
(There are no loyalty schemes, there is a campaign module)
Additional fuctionalities and conditions
"Pay By Link - generating a link for direct payment, Promotions module - module for campaigns (automatic discounts), Secure Vault tokenization - saving user data (one-click payment), Dashboard - online review of transactions and generation of reports, Risk module - management of risk parameters Three types of web integration, Possibility of integration on the app IOS and Android, Plug in - simple integrations for the most popular web platforms"
OTP Banka
Department / responsible person: Ana Dinić-Lučić
Contact email: ecommerce@otpbanka.rs
Contact number: 064/6670869
Mobile banking: App Store, Google Play, AppGallery
Year since e-commerce was offered
2018
Payment processor for e-transactions
SIA
Payment gateway
Vpos Cubo
Does the merchant have startup costs for e-commerce
Does the merchant pay a monthly/annual e-commerce fee?
No
Transaction processing fee
This information is a business secret
3D security authentication
(for VISA and Master/Maestro, no for Dina Card)
iFrame technology
Customizing the e-tailer's website with your own branding
Payment screen adjustments for smart devices
Plugins for integration with the most popular ecommerce platforms
API (connection of the bank's system with external systems)
Recurring payments
Saving the card for future payments at the e-merchant (Card on file)
E-merchant can refund transactions independently (via web interface)
Possibility of partial refund of a transaction
Enable payment in installments for buyers at the e-merchant
Loyalty schemes (cashback) in cooperation with e-traders
Additional fuctionalities and conditions
Pay by link, Card on file, Recurring payments, but also integration with the help of plugins for all relevant platforms used in Serbia
ProCredit
Department / responsible person: Mladen Živanović
Contact email: srb.biznis.podrska@procredit-group.com
Contact number: 011 2057 000, 0700 700 000
Mobile banking: App Store, Google Play, AppGallery
Year since e-commerce was offered
2023
Payment processor for e-transactions
Quipu GmbH Germany
Payment gateway
Quipu GmbH Germany
Does the merchant have startup costs for e-commerce
A prerequisite for the e-commerce service is the existence of a web shop (its production is not offered by the bank). Connecting the web shop to the Payment Gateway requires the engagement of internal or outsourced programmers on the part of the merchant.
Does the merchant pay a monthly/annual e-commerce fee?
The bank, if necessary, can provide technical support in the connection process.
Transaction processing fee
from 0.7% to 3%
3D security authentication
iFrame technology
Customizing the e-tailer's website with your own branding
Payment screen adjustments for smart devices
Plugins for integration with the most popular ecommerce platforms
API (connection of the bank's system with external systems)
Recurring payments
Saving the card for future payments at the e-merchant (Card on file)
E-merchant can refund transactions independently (via web interface)
Possibility of partial refund of a transaction
Enable payment in installments for buyers at the e-merchant
Loyalty schemes (cashback) in cooperation with e-traders
Additional fuctionalities and conditions
Raiffeisen
Department / responsible person: Sretko Malešević
Contact email: sretko.malesevic@raiffeisenbank.rs
Contact number: 063/1053852
Mobile banking: App Store, Google Play
Year since e-commerce was offered
2013
Payment processor for e-transactions
UPC
Payment gateway
UPC
Does the merchant have startup costs for e-commerce
Does the merchant pay a monthly/annual e-commerce fee?
A monthly fee for processing a transaction in the amount of 10 euros in dinar equivalent, at the middle rate of the National Bank of Serbia, on the day of processing. If a monthly card transaction of more than 50,000 dinars is made, no fee is charged. No monthly fee for the first 6 months, regardless of the turnover.
Transaction processing fee
from 0.5% to 3.00%, depending on the size of the merchant and average transactions
3D security authentication
iFrame technology
Customizing the e-tailer's website with your own branding
Payment screen adjustments for smart devices
Plugins for integration with the most popular ecommerce platforms
API (connection of the bank's system with external systems)
Recurring payments
Saving the card for future payments at the e-merchant (Card on file)
E-merchant can refund transactions independently (via web interface)
Possibility of partial refund of a transaction
Enable payment in installments for buyers at the e-merchant
Loyalty schemes (cashback) in cooperation with e-traders
Additional fuctionalities and conditions
Pay by link
UniCredit
Department / responsible person:
Contact email: ecommerce@unicreditgroup.rs
Contact number: 011/3337390, 011/3777888
Mobile banking: App Store, Google Play
Year since e-commerce was offered
2013
Payment processor for e-transactions
SIA
Payment gateway
All Secure, SIA
Does the merchant have startup costs for e-commerce
One-time cost of integration
Does the merchant pay a monthly/annual e-commerce fee?
No
Transaction processing fee
0,8 do 3,5
3D security authentication
iFrame technology
Customizing the e-tailer's website with your own branding
Payment screen adjustments for smart devices
Plugins for integration with the most popular ecommerce platforms
API (connection of the bank's system with external systems)
Recurring payments
Saving the card for future payments at the e-merchant (Card on file)
E-merchant can refund transactions independently (via web interface)
Possibility of partial refund of a transaction
Enable payment in installments for buyers at the e-merchant
Loyalty schemes (cashback) in cooperation with e-traders
Additional fuctionalities and conditions
Yes
Business Facts
Indicators for E-commerce readiness
Internet Use, E-shoppers and Digital Skills
Categories of Online Shopping
Internet Activities
